Parcels Please – Terms & Conditions and other important information.

 Please see here for full information on the actual weight and volumetric weight of parcels that can be sent on the various delivery services offered on Parcels Please.

For full information on weights and dimensions for the European Parcel Deliveries via DPD please see here.

For a full definition of items prohibited from being sent on any of our parcel services, please see here; Prohibited Items.

For information and guidance regarding Hazardous items, and any parcel that has a UN number, please see here; Hazardous Items.

Furthermore there is an additional class of goods which are not excluded under either the Prohibited items list or the hazardous items, but are goods that are carried at the customers own risk, and outside the cover of insurance.  For more information please see here for; items carried at your own risk.

We take this opportunity to remind you that any Hazardous or Prohibited items must not be booked on any parcel service, and if so done will be subject to surcharges & penalties, delays and loss, as well as all insurance being void.

By booking services on our website or via our customer service telephone number, you are agreeing that you have read and agreed with our Conditions of Carriage and Terms and Conditions.  Any services booked via the telephone that can be booked online will incurr a £2 service charge.  Please book online whereever possible as this is where the cheapest prices are.

For price comparison information with Post Office Parcels please see our comparision chart and our current list of planned Royal Mail Postal Strikes