Contact ParcelsPlease Today
Our friendly team are on hand to answer any questions on our courier service
We aim to answer all emails as soon as possible during normal office hours, alternatively you can phone our customer service team on 01292 310 410 who will be happy to assist with your enquiry.
FAQs
If you have a question, why not have a read through our frequently asked questions? Alternatively please find our contact details below.
When can I call?
If you’re calling to book your parcel delivery over the telephone, or for a quotation, please select option 1 on the phone menu. Our phone lines are open from 8am till 6pm Monday – Friday.
If you’re calling to speak to our customer service department, to track a parcel or if you have any questions regarding your parcel delivery, please select option 2 on the phone menu. Our phone lines are open from 7am till 7pm Monday-Friday and from 8:30am till 12pm on a Saturday.
You can also track your parcels at any time on our Parcel Tracking Page or through your ParcelsPlease account.
Telephone Bookings
In order to keep our prices so low, we encourage customers to use the ParcelsPlease website to obtain quotations and to process their parcel bookings.
Our helpful customer team however would be delighted to take any bookings over the telephone if you are unable to use the website: please note that a £5.50 processing fee will apply to these orders. This charge only applies to services which are fully bookable online.
Parcels Please is a trading division of:
Consolidated Carriers Ltd
CCL House
Burnside Place
Troon
Ayrshire
KA10 6LZ
Registered Company Number; SC199192
